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SHIPPING & RETURNS

SHIPPING POLICY

Delivery Information

Packages delivered from evcpgh.com must be signed by an adult 21 years or older upon delivery.

In accordance with MA 940 CMR 21.00 and TX SB97, all packages from East Coast Vapes being shipped to addresses in Massachusetts and Texas will need to be sent “adult signature required”. FedEx and USPS offer this service, but they require the adult who signs for the package to be 21 years old. The person who signs for the package must be 21. You will not have to select anything special on the checkout page for this service. We’re handling that for you. 

 

USPS and FedEx will make three delivery attempts. They’ll also leave notification and you can contact them to make arrangements for delivery or ask that they hold it at the post office or a FedEx depot for you to pick up there. If the package isn’t delivered, it will be sent back to us. We will re-ship your package upon request, but we will need to charge you for the shipping costs including the signature required surcharge.East Coast Vapes products are available to customers within the United States with U.S. shipping addresses. Deliveries are supplied by The United States Postal Service (USPS) or UPS. 

Typically any order placed by 2 PM Eastern Standard Time is shipped the same day. Everything else is shipped the next business day. Once your order has been shipped, you will receive an email confirmation with an order tracking number and information on how to track your package.

All delivery issues should be addressed to your local post office.

​​RETURN & EXCHANGE POLICY​

Due to the uncertainty of states declaring temporary state pauses, please note that once an order has shipped it cannot be called back.  Please check with your local shipping hubs for receiving options should there be a disruption.

East Coast Vapes llc products may contain nicotine and are not to be sold or used by persons under the age of 21. These products are meant to be kept out of the reach and sight of children and pets. Any illegal use of any East Coast Vapes llc product could subject the user to severe fines, penalties and/or imprisonment under state and federal law.

East Coast Vapes llc products are not approved by the American FDA. Vaporizing products do not necessarily eliminate any and/or all toxins found in vaporized substances. Neither the manufacturer nor the seller, or their respective affiliates, directors, officers nor shareholders, of any aromatherapy products on this website shall be held responsible for the misuse of the same or the misuse of East Coast Vapes llc product. You, the purchaser and/or user of any Demand Vape product, are responsible for your own use of such products.

East Coast Vapes llc products are not to be used by those under the legal smoking age, women who are pregnant or breastfeeding, nonsmokers, those with (or at risk of) heart disease, individuals with high blood pressure or diabetes, or those taking medications for depression or asthma.

 Consult your physician before using any East Coast Vapes llc products if you are allergic to nicotine, propylene glycol, or inhalants. Avoid using nicotine if you are pregnant, breast-feeding, have liver or heart-disease, or have high blood pressure. If swallowed, used incorrectly or you become ill using this product, seek medical attention immediately. Consult your doctor before using nicotine.

By using East Coast Vapes llc website, the customer acknowledges and agree to abide by East Coast Vapes llcTerms and Conditions before making any purchase on this website.

All trademarks, service marks and trade names of East Coast Vapes llc used in the site are trademarks or registered trademarks of East Coast Vapes llc

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of East Coast Vapes llc.  Collective work includes works that are licensed to East Coast Vapes llc, East Coast Vapes llc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with East Coast Vapes llc or purchasing East Coast Vapes llc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with East Coast Vapes llc or to purchase East Coast Vapes llc. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by East Coast Vapes llc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

East Coast Vapes llc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if East Coast Vapes llc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by East Coast Vapes llc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including on East Coast Vapes llc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.

 You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other online service or other organization.

You agree to indemnify, defend, and hold harmless East Coast Vapes llc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

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